Return Policy
Return Policy
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1. Overview
Welcome to Jaggix.com, where your satisfaction is our priority. Our Return Policy is designed to ensure a seamless and straightforward process for returns and exchanges.
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2. Eligibility for Returns
To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Returns are accepted within 30 days from the date of purchase.
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3. Initiating a Return
To initiate a return, please contact our customer support team at jaggix.com. Provide your order number, details of the item(s) you wish to return, and the reason for the return.
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4. Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping method to ensure the safe return of the item.
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5. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
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6. Exchanges
If you wish to exchange an item for a different size or color, please indicate this in your return request. Exchanges are subject to availability.
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7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at jaggix.com. We will work to resolve the issue promptly, either through a replacement or refund.
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8. Non-Returnable Items
Certain items, such as personalized or clearance items, may not be eligible for return. Please check the product description for any specific return restrictions.
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9. Cancellations
Orders can be canceled within 24 hours of purchase. After this period, the order is considered confirmed, and the regular return process applies.
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10. Contact Us
If you have any questions or need further assistance with the return process, please reach out to our customer support team at jaggix.com. We're here to help!
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11. Policy Changes
Jaggix.com reserves the right to update or modify this Return Policy at any time. Please review this page periodically for any changes.
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Thank you for choosing Jaggix.com. We appreciate your trust and are dedicated to making your shopping experience enjoyable, from purchase to return.